Healthy Start Staff

Healthy Start

Kristen Copenhaver

Project Director
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Kristen Copenhaver is the Case Manager Supervisor for the Healthy Start Program at The Family Tree Information, Education and Counseling Center. She was previously a Case Manager with the Healthy Start Program and has over 8 years of experience in working with women, children and families. Kristen received a Bachelor’s of Applied Life Sciences Degree from University of Southwestern Louisiana in 1998 and her Master’s in Counselor Education Degree from University of Louisiana at Lafayette in 2005.

Kristen is the proud single mother of two amazing young boys. She enjoys spending time with family and getting together with friends. Originally from a small town in southwest Missouri, Kristen relocated to Lafayette in 1994 to attend USL. After 20 years, she considers herself to be an honorary Cajun.

Jerri Byrd Hodges

Program Specialist
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Mrs. Jerri Byrd is a Louisiana native, born and raised in Shreveport. With the support of her family, she moved to Lafayette and joined The Family Tree team in 2013 to fulfill her lifelong mission of helping to provide quality care, education, and support for families and their children. Mrs. Byrd earned a Master’s in Education with a focus on Early Childhood Program Administration from National Louis University. She is a member of the National Association for the Education of Young Children and Zero to Three. She is also a CLASS observer, Louisiana Pathways Trainer, and a Professional Development Specialist for the Council for Professional Recognition. Mrs. Byrd has spent her career working with families and young children and is passionate about the care and development of children, birth through age five. She has experienced all facets of early childhood care and education including in the classroom, as an administrator and as an assessor of early childhood programs. This experience and knowledge of early childhood development and program administration forges a bond with parents and caregivers who seek to improve the lives of the young children they care for.

Erika Readoux

Outreach Specialist
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Ms. Erika Readoux is a native of Grand Prairie, Louisiana and has resided in Lafayette, LA before settling in Opelousas, LA. She is the Outreach Case Manager for the Healthy Start Program at The Family Tree Information, Education & Counseling Center. Ms. Readoux received her Bachelor’s Degree of Science in Child and Family Studies with a minor in Psychology from the University of Louisiana at Lafayette in 2015.

Erika has a unique background being that she aged out of foster care. She used this as an empowering force to strive for better and to set an example for her peers. Erika served as a liaison and an advocate for Louisiana’s foster community, and she was the Louisiana Youth Leadership Advisory Council President. She has a fiery passion for community outreach and making a positive impact on the lives of others. Erika is a single mother of a charming baby boy that she enjoys reading to, laughing with, talking to, and teaching so many great things.

Tonya Hoover-Quinney, RSW

Case Manager Supervisor
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Tonya Hoover began her educational journey at Northwestern State University in Natchitoches, La., graduating in May 1997 with a bachelor degree in Social Work. After graduating she worked with a variety of different populations, the majority of her social work case management experience has been working with families. Tonya is a registered social worker with the La. State Board of Social Work Examiners. Tonya loves working with families and making a difference, one family at a time.

Maddie Cortez

Case Manager 
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Ms. Maddie Cortez is a native of Slidell, Louisiana but has lived in Acadiana since 2014 and loves every day! She received her bachelor’s degree in Child and Family Studies from the University of Louisiana at Lafayette with a minor in Psychology. Her passion is life to help and empower people to reach their goals and have a higher quality of life. Ms. Cortez previously worked with The Family Tree Healthy Start Program during her internship semester and is excited to rejoin the team! She looks forward to fulfilling the mission of The Family Tree and support moms and babies as part of the Healthy Start team.

Maddie enjoys traveling and spending time with family and friends. She is engaged to be married to her fiancé Seth and looks forward to their new life together!

Karaline Ortego, CFLE-P, CLC

Lead Case Manager
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Karaline Ortego is a Provisional Certified Family Life Educator, Certified Lactation Counselor and a Child Passenger Safety Technician. She received her Bachelor of Science in Psychology and a Bachelor of Science in Child and Family Studies from the University of Louisiana at Lafayette. She is a member of both the National Council on Family Relations, is the Vice Chair of Acadiana Breastfeeding Coalition and a Board Member of the March of Dimes. She is currently an MBA graduate student at the University of Louisiana at Lafayette and is motivated to continue helping and learning about people. She is very passionate about helping families thrive.

Kayla Thomas

Case Manager
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Adia Washington

Case Manager
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Adia Washington is a native of Lafayette, Louisiana. She received her bachelor’s degree in Child and Family Studies from University of Louisiana at Lafayette with a minor is sociology. Adia loves community service and volunteering. She is an AmeriCorps alumni, a two year advocate of Hearts of Hope sexual assault response center and a Court Appointed Special Advocate (CASA). She enjoys reading, traveling, and spending time with her friends, family, and godchildren. Adia will begin her Master of Social Work degree in the spring of 2018.

Brittney D. Williams

Case Manager
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Brittney Williams is a native of Ethel, Louisiana. Brittney is a Case Manager for the Healthy Start Program at The Family Tree Information, Education and Counseling Center. She has resided in Lafayette for two years now. She received her Bachelor’s Degree of Science in Criminal Justice with a minor in Sociology from the University of Louisiana at Lafayette in 2010. Currently, she is pursuing a Master’s Degree in Mental Health Counseling from Capella University.

Brittney has a diverse case management background, which has allowed her to interact with parents, children, teachers, counselors, social service networks, and numerous other entities striving for the betterment of child welfare and family relations. She is the President-Elect, for the Lafayette Parish Social Service Agency Network, and a certified Darkness to Light “Stewards of Children” Facilitator. What makes her so unique, is the ability to tailor her approach and communication skills to meet the needs of each and every client she interacts with. What motivates her to achieve greater, is the knowing that completing a simple task or providing a resource to her families, can open a door to a firmer family foundation and a healthier start. Brittney enjoys being a “home-body”, spending time with friends and family, and just being happy!!

Trinity Woods

Case Manager
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Ms. Trinity Woods moved to Lafayette while attending University of Louisiana at Lafayette and although she has graduated, she cannot imagine living anywhere else. She obtained a Bachelor’s Degree in Sociology because helping people has always been her passion. Ms. Woods is known to help people whenever she can, is a great listener and an individual who believes a person can never stop learning. She previously worked with The Family Tree Healthy Start Program during her internship and is glad to rejoin the team. In her spare time, Trinity is eager to be more active and have as many new experiences as possible.